Legal Stuff

Service Agreement - dba Meesacorp

This Service Agreement ("Agreement") is entered into by and between SkylinkFiber.net(dba Meesacorp), with its principal office in The Dalles, Oregon ("SKYLINKFIBER.NET"), and the Customer ("Customer"), as identified by the service address and contract term listed on the signature page. This Agreement sets forth the terms and conditions governing the Customer's use of SkylinkFiber.net’s products and services ("Services").

PLEASE READ THESE TERMS CAREFULLY. BY ACCESSING OR USING SKYLINKFIBER.NET’S SERVICES, YOU AGREE TO BE BOUND BY THIS AGREEMENT.

1. Services

1.1 Provision of Services: SKYLINKFIBER.NET will provide Customer with Internet access via a wireless radio link to the Customer’s location, as described in the service details.

1.2 Service Limitations: Wireless connection speed and reliability depend on factors beyond SKYLINKFIBER.NET’s control, including electromagnetic interference, antenna placement, and physical obstructions.

2. Term

2.1 Initial Term: The Agreement’s initial term is as stated on the signature page.

2.2 Renewal: Services beyond the initial term will automatically renew on a month-to-month basis unless terminated by either party.

3. Equipment

3.1 Provided by SKYLINKFIBER.NET: SKYLINKFIBER.NET retains ownership of the following equipment:

• Radio/antenna and mounting hardware

• Power-over-Ethernet (PoE) box

• Cabling for radio/antenna connection

• Any other equipment specified on the signature page

3.2 Provided by Customer: The Customer is responsible for providing and maintaining:

• Computers or devices with compatible operating systems

• Networking equipment (e.g., routers, switches) as required

• Firewall and antivirus software

• Other specified equipment as detailed on the signature page

4. Installation Process

4.1 Permission: If Customer rents the premises, they confirm they have obtained the property owner’s consent for installation.

4.2 Installation Details: SKYLINKFIBER.NET may:

• Drill a hole (up to ½ inch) for Ethernet cable installation

• Mount an antenna/radio on the premises (roof mounting is a last resort)

• Install PoE equipment indoors

4.3 Liability: SKYLINKFIBER.NET is not liable for damages arising during installation caused by factors beyond its control.

5. Access to Premises

Customer authorizes SKYLINKFIBER.NET’s personnel to access the premises for installation, maintenance, repair, or removal of equipment. If the Customer does not own the premises, they assume responsibility for securing necessary permissions.

6. Equipment Relocation

6.1 Relocation Notification: Customers must notify SKYLINKFIBER.NET before relocating equipment, as relocation may impact service quality. Additional fees may apply.

6.2 Environmental Changes: Changes in surroundings or radio frequency interference may affect service performance.

7. Payment Terms

7.1 Billing:

• Invoices are emailed monthly on the 24th for the following month’s service.

• Payments are due by the 20th of each month.

7.2 Fees:

• A deposit may be required before service activation.

• Charges may increase with prior notice to the Customer.

8. Technical Support

8.1 Remote Support:

• Support is limited to SKYLINKFIBER.NET-provided equipment.

• Customers unwilling to assist in troubleshooting may incur a $35 fee.

8.2 On-Site Support:

• Fees apply if issues arise from Customer-provided equipment or external factors:

  • $35 service fee

  • $35/hour for labor (after the first hour)

  • $0.56/mile for locations over 15 miles from the main office

9. Termination by SKYLINKFIBER.NET

SKYLINKFIBER.NET may terminate this Agreement without prior notice for:

• Nonpayment

• Breach of Agreement terms or Acceptable Use Policy

• Environmental factors rendering service impractical

• Unauthorized attempts to access SKYLINKFIBER.NET’s source code or systems

10. Termination by Customer

10.1 Breach by SKYLINKFIBER.NET: Customer may terminate the Agreement if SKYLINKFIBER.NET fails to address a material breach within 30 days of written notice.

10.2 Early Termination: If terminated early, Customer may incur fees, including:

• $35 service fee

• The lesser of the remaining contract value or the difference between contracted rates and month-to-month rates

11. Rights and Obligations Upon Termination

11.1 Equipment Return: Customer must return all SKYLINKFIBER.NET-owned equipment or pay replacement costs:

• PoE adapter: $25

• Wireless router: $75

• Antenna/radio: Up to $500 (market rate)

11.2 Service Charges: Charges accrue until equipment is returned or retrieved.

12. Taxes

Customer is responsible for all applicable taxes, fees, and governmental charges related to the Services.

13. Acceptable Use Policy

13.1 Prohibited Uses: Customers may not:

• Engage in illegal, fraudulent, or abusive activities

• Violate copyright or intellectual property laws

• Transmit malicious software

13.2 Consequences: Violations may result in service suspension, termination, or additional fees.

14. Publicity and Non-Disparagement

Customer authorizes SKYLINKFIBER.NET to use its name/logo in promotional materials. Customers agree not to publicly disparage SKYLINKFIBER.NET.

15. Limitation of Liability

SKYLINKFIBER.NET is not liable for:

• Indirect, incidental, or consequential damages

• Service interruptions or delays

16. Governing Law and Dispute Resolution

16.1 Applicable Law: This Agreement is governed by Oregon law.

16.2 Dispute Resolution: Unresolved disputes will proceed to mediation under the rules of the American Arbitration Association.

Acceptance Through Use: By using SKYLINKFIBER.NET’s services, Customer agrees to these Terms and Conditions. This Agreement constitutes the entire understanding between the parties and supersedes any prior communications or agreements.

Acknowledgment: Both parties represent they have the authority to enter this Agreement and are bound by its terms.

Messaging Consent

By providing your phone number, you consent to receive SMS and/or WhatsApp messages from SkyLinkFiber.net regarding:

• Account information

• Service updates

• Outage notifications

• Billing reminders

• Customer support

Consent to receive these messages is not a condition of purchasing our services. Message and data rates may apply. You can opt out at any time by replying "STOP" to any message or contacting our support team directly. For assistance, reply "HELP" or reach out to us directly.

SkyLinkFiber.net

Credit Card / ACH Payment Authorization

CLIENT/CUSTOMER NAME ______________________________________________

Check One (1) and Enter Your Details

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❑ - Recurring Charge - You authorize regularly scheduled charges to your credit card or bank account. You will be charged the amount indicated below each billing period. A receipt for each payment will be provided to you and the charge will appear on your credit card or bank statement. You agree that no prior notification will be provided unless the date or amount changes, in which case you will receive notice from us at least 10 days prior to the payment being collected.

I ________________________________ authorize SkyLinkFiber.net to charge my card as indicated below for

                      (Full Name)

$_________­­­­­­_________ on the ____________ of each   ________________.     This payment is for goods/services  

       (Amount $)                         (Day/Date)                    ( week, month, etc.)                                                                                                                                                                                                

as the following : ________________________________________________________________.

                                                                    (goods or services)

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

❑ - One (1) Time Charge – Sign and complete this form to authorize the merchant below to make a one-time charge to your credit card or bank account listed below. 

By signing this form, you give us permission to debit your account for the amount indicated on or after the indicated date. This is permission for a single transaction only and does not provide authorization for any additional unrelated debits or credits to your account.

I _______________________________authorize [YOUR BUSINESS NAME] to charge my card as indicated below for the

             (Full Name)                                       

amount of $____________________ on _____________________.   This payment is for goods and/or services as the

           (Amount $)                                  (Date) 

following :  ______________________________________________________________________.

                                                                 (good or services)

Billing Information

Billing Address _________________________________   Phone # ________________________

City, State, Zip _________________________________   Email __________________________

Bank (ACH)                              

 ❑ Checking       ❑ Savings

Name on Acct       _______________

Bank Name           _______________

Account Number _______________

Routing Number  _______________

** MUST INCLUDE COPY OF VOIDED CHECK **

  Credit Card

 ❑ Visa                 ❑ MasterCard 

❑ Amex               ❑ Discover

Cardholder Name____________________

Last 4 of Card Number ________            

** OUR TEAM WILL CALL TO VERIFY USING THE LAST 4 FROM OUR BILLING SOFTWARE **

Exp. Date              _______ / _______

I understand that this authorization will remain in effect until I cancel it in writing if recurring and agree to notify in writing of any changes in my account information or payment info, to crystal@meesacorp.com or by calling us at 541-298-8000. Refunds are based on a case-by-case basis. I also agree to notify of any termination of this authorization at least 30 days prior to the next billing date. If the above noted payment dates fall on a weekend or holiday, I understand that the payments may be executed on the next business day. If using ACH debit, I understand that because these are electronic transactions, these funds may be withdrawn from my account as soon as the above noted periodic transaction dates. In the case of an ACH Transaction being rejected for Non-Sufficient Funds (NSF) I understand that the merchant may at its discretion attempt to process the charge again within 1 business day our billing software and agree to an additional $35 charge for each attempt returned NSF which will be initiated as a separate transaction from the authorized recurring payment. I acknowledge that the origination of ACH transactions to my account must comply with the provisions of U.S. law. I certify that I am an authorized user of this credit card/bank account and will not dispute these scheduled transactions with my bank or credit card company; so long as the transactions correspond to the terms indicated in this authorization form.

BANK ACCOUNT / CARDHOLDER’S SIGNATURE ___________________________________      

DATE _____________________